Warranty Policy

At Creative Recreation, we proudly stand behind every product and offer a limited warranty covering manufacturing defects.

Warranty Coverage

 

Creative Recreation provides a 90-day limited warranty from the original purchase date.

 

This warranty only covers:

 

Manufacturing defects in materials: This includes flaws in the components or the way the product was assembled.

Faulty stitching or glue separation: Issues where stitching has come undone or adhesive has failed under normal wear.

Hardware malfunctions: Problems with functional elements such as eyelets, D-rings, clips, or other metallic accents.

How to Submit a Warranty Claim

 

If you purchased your product directly from our official website athletictreads.com, please email us at info@cr8rec.com with the following details:

 

Your order number

A brief description of the defect

Clear photos showing the issue

Our team will review your claim. If the issue is deemed a manufacturing defect, we will either replace the item with the same model (subject to availability) or issue store credit if a replacement is not available.

 

Important Notes:

 

Warranty coverage is valid only for the original purchaser and requires proof of purchase made through our website, cr8rec.com.

Shipping charges related to the original purchase or return shipping are not covered under this warranty.

For further assistance, please don’t hesitate to contact us.